Contact Us
We're a small, women-led and employee-owned team in Asheville, North Carolina. Reach the right person below, or send a message and we'll respond within one business day.
Skincare & Product Questions
For orders, ingredients, returns, and product recommendations.
828-575-2433
hello@privai.com
Monday to Friday, 9am to 5pm ET
Spa & Salon Partners
For wholesale accounts, professional inquiries, and partner spa support.
Erin Querns
828-575-2433
wholesale@privai.com
Monday to Friday, 9am to 5pm ET
Privai Manufacturing Lab
Our Asheville production facility. By appointment only.
549 Elk Park Drive, Unit 709
Asheville, NC 28804
Privai Spa Locations
Visit us in person for treatments and services.
Pike & Rose
301-880-3313
Kimpton EPIC Hotel Miami
305-404-7275
Not sure who to reach? Send a note below and we'll route it to the right person.
Send us a message
Visit our Asheville lab
549 Elk Park Drive, Unit 709, Asheville, NC 28804
By appointment only
Spas
The Spa Biltmore – Inn on Biltmore Estate
Asheville, NC
Spatheology
Asheville, NC
Poseidon Spa – Grand Bohemian Hotel
Asheville, NC